FAQ's
We all want that moment in time, for ourselves or with each other. That moment could be as simple as looking at the stars or making dreams come true!
An emotion with words that describe a time or a moment
Coming Soon!!! Be part of the movement post images of LMALEAVEMEALONE clothing get free clothing or gift items.
Where you post a moment in time to express your experience related to LMALEAVEMEALONE.
Example: When you’re trying to do YOU! Example: Hang’ in with friends…strange danger/invader/you know who trying to get your attention. Example: In the zone at the gym.
If you wish to change or cancel your recent order you will need to contact a Customer Care Associate as in most cases, your order is prepared for shipment immediately and cannot be changed or canceled. Based on the status of your order we will attempt to assist with your request.
Note: If changes are unable to be made, we advise that you place a new order and return the original order. You may review our return options.
We ask that you allow 7 to 14 days depending on your order after your expected delivery date for delivery in order to avoid receiving duplicate orders as some packages become delayed while in transit. If you have not received or are unable to locate your package after 14 business days (LMA Premium have extended delivery time), please chat with us below.
We also recommend checking for a “Delivery Attempted” notification left by the carrier; they may be attempting to reach you to deliver your package.
Note: Funds will be held for your entire order and billed as each item is shipped. In most cases, your order is prepared for shipment immediately and cannot be changed or canceled. You may receive several shipments to complete the fulfillment of your order.
Yes! Simply add qualifying item(s) totaling $100 USD* or more to your shopping bag and Standard Shipping & handling charges will automatically be deducted for eligible orders. If you choose an Express Shipping option, you will only be charged the upgrade cost.
NOTE: Merchandise total must be $100 or more after any Rewards, offers, or promotions are applied. Shipping & Handling, taxes, gift cards, gift wrap & kits do not qualify towards the minimum purchase.
*Purchase requirements may vary by country/location etc.
Any items purchased online or by phone may or may not be returned. All threads/clothes are made to order… Once order is submitted with a complete confirmation, order is in production.
Items where the sewn-in garment tag has been cut or removed. Price tags are not always included with an online purchase and are not required. Original shipping and handling fees are not refundable. Additionally, Gift Cards may not be returned or redeemed for cash.
If you received a wrong or damaged item, please contact us customerservice@lmaleavemealone.com, ASAP/at the time of delivery.
Price adjustments can be made within 14 days from the ship date of your item. Online sale price must be for the same style, color, and size as the product purchased.
Products that are seller error could be appointed price adjustments depends on severity if any.
Price adjustments do not apply to Limited Time Offers or promotions.
The price adjustment credit will be issued to your original form of payment.
To receive a price adjustment, please have your order number, the item number for the product, and the current selling price available on www.LMAleavemealone.com and contact us via email customerservice@lmaleavemealone.com.
When an item is out of stock but we plan to have more inventory, we provide you with an option to backorder the item. When you are shopping online, you will see a message displaying an estimated ship date in green font.
Your backordered item will be shipped via Standard Delivery as soon as it becomes available. Because we ship in-stock items as soon as possible, backordered items will arrive in separate shipments. If you need to change your backordered item please chat with us info@lmaleavemealone.com.
NOTE:
The shipment dates provided at the time your order is placed are an estimate and may vary from the actual ship date. Don't worry though, if the date is pushed back over 30 days, the backorder will be canceled and you will receive a cancellation email.
If paying by Credit Card or PayPal:
Your card will be pre-authorized for the entire amount of the order including the backordered items. Once the available items ship, we will process the payment for only those items and the pre-authorization will then reflect the amount of the backordered items until they are shipped.
We will deduct the full order amount, including any backordered items, from your Gift Card balance when you place your order.
ORDER CONFIRMATIONS:
With our Standard Delivery method, orders are processed withing 1-5 business days and shipped depending on order 7- 14 business days. You will receive an Order Confirmation email within that day after placing your order. All LMA Premium line products will receive confirmation via email within 1-5 business days, order could take up 4 to 8 weeks to ship (LMA Premium are made by hand/to order on a high level of adroitness and expertise…each print has its own LMA signature- ONE OF A KIND).
If you do not receive an Order Confirmation Email, please be sure to check the email address associated with your LMA Leave Me Alone account, or check your Spam folder as your email service provider may have automatically moved it to this folder.
Once your order has shipped, we will send you an email with your tracking number. To track your package, simply click on the link provided. Tracking information may not be available for the first 24 to 48 hours after you receive your Shipping Confirmation email.
If you do not receive a Shipment Confirmation Email, please check your online order history to ensure the order has shipped. If it has, please be sure to check the email address associated with your LMA Leave Me Alone account, or check your Spam folder as your email service provider may have automatically moved it to this folder. You can also track your package, once shipped, from your online order history.
Please be sure to check the email address associated with your LMA Leave Me Alone account, or check your Spam folder as your email service provider may have automatically moved it to this folder. We also recommend checking your Deleted/Trash folder as the Confirmation Email may have accidentally been deleted.
If you are still unable to locate your Confirmation Email, please contact us so that we may verify the information on your account is correct and that you have not previously opted out of receiving Confirmation Emails.
GIFT CARDS & OTHER PAYMENT OPTIONS:
LMALEAVEMEALONE - Gift Card
(U.S. orders only)
LMA Leave Me Alone - Merchandise Cards
We are unable to accept cash, checks, money orders or orders received by mail/fax.
Account Log-in Tips
LMA Leave Me Alone ACCOUNT:
The security of your personal information is important to us, so we take steps to protect you. If you’re having trouble logging into your LMAleavemealone.com account, review the tips below:
If you’ve not logged into your account in the past 12 months, it will no longer be active. You will need to create a new online account.
Fields like Username, Email Address and Password are case sensitive and must be entered in their proper upper-case and lower-case formats.
Click on the "Forgot Password" option on the Sign In page. Enter the email address you used to create your account and we will send you a link to reset your password. Our site’s requirements help you create a stronger combination of letters and numbers:
At least 8 characters
At least 1 uppercase letter (A-Z)
At least 1 lowercase letter (a-z)
At least 1 number (0-9)
Don’t repeat or use consecutive numbers or letters (like “1234” or “abcd”)
Don’t use your First or Last Name
UNITED STATES & CANADA:
Due to certain trademark, labeling, product content and embargo restrictions, we currently do not ship all products to all destinations. Certain products are not available for shipment to Alaska, Hawaii, U.S. Territories, Mexico, and overseas. Additionally, we can only ship items to a street address and packages shipping to Canada must travel by Standard Delivery.
We reserve the right, without prior notice, to limit the order quantity on any product and/or refuse service to any customer. We will send you a READ THE LABEL email LMALEAVEMEALONE.
You'll receive a message during Checkout, if you've placed a restricted item in your Shopping Bag. We'll prompt you to remove it or change your shipping method / address, if applicable.
Products are shipped from the United States. The MAXIMUM ORDER VALUE for a shipment outside of the United States is $2,000 USD. We reserve the right, without prior notice, to limit the order quantity on any product and/or refuse service to any customer. All orders outside of United States, contact our customer service for interest on bulk order customerservice@lmaleavemealone.com
Q: Can I use PayPal when placing my order by phone?
A: No, PayPal can only be used as a form of payment when placing an online order.
Q: Do I have to have an existing PayPal account prior to placing my order?
A: Yes, you will not be given the option to create a PayPal account during Checkout.
Q: Is there a spending limit when choosing to use PayPal?
A: Yes, you selected a spending limit when creating your PayPal account. Please refer to your PayPal account to view/change your spending limits.
Q: Can I split my payment using PayPal along with a credit card when placing my order?
A: No, we are only able to accept one form of payment.
Below are some of the most common reasons PayPal may decline your online purchase:
There are not enough funds available on your PayPal account to cover the purchase amount
The expiration date on the credit card linked to your PayPal account has expired
Your billing address is within the United States and you are attempting to ship your order to an International address Connection issues between PayPal and www.lmaleavemealone.com. Try re-selecting PayPal as your payment option to try again
You do not have a credit/debit card linked to your PayPal account. Similar to many retailers, PayPal accounts only linked to a checking or savings account may not be used to place orders on www.lmaleavemealone.com
Care instructions are provided within the Product Description for each item. If any products require specific washing instructions, that information is provided as well.
Care instructions may also be found on the garment tag attached to the item or, in some cases, printed on the inside of the garment.
In today's world, data security breaches are unfortunately becoming all too common. LMA Leave Me Alone cares about you and your security. To further protect your personal information, we encourage you to change your passwords frequently for all of your online accounts, including www.lmaleavemealone.com.
Change your password periodically. Avoid reusing the same password for multiple websites – this is especially important for any websites where your credit card, financial or health information may be saved. Use complex characters (including letters, numbers and special characters). Avoid using words found in the dictionary. Ensure your password is not the same as your username. Always be skeptical of any company asking for sensitive information by email. LMA Leave Me Alone will never ask for your password or bank account/credit card account information through email.
Coming soon!!!!!!!!!!!!
We’ll quickly honor your request, but you may receive a few more emails from us, for a short period of time. We will continue to ask you to provide your email address when you purchase online, so that we can contact you with information about your order.
We enjoy giving out goodies or a surprise item...time to time. So much fun!!!
Include a helpful and informative answer to the frequently asked question here.
Coming soon!!!!!!!!!!!!
Coming Soon!!! Be part of the team post images of LMALEAVEMEALONE clothing get free clothing or gift items.
We’ll quickly honor your request, but you may receive a few more emails from us, for a short period of time. We will continue to ask you to provide your email address when you purchase online, so that we can contact you with information about your order.
Always! We enjoy giving out goodies or a surprise item...time to time. So much fun!!!
Where you post a moment in time to express your experience related to LMALEAVEMEALONE. Example: When you’re trying to do YOU! Example: Hang’ in with friends…strange danger/invader/you know who trying to get your attention. Example: In the zone at the gym.
If you wish to change or cancel your recent order you will need to contact a Customer Care Associate as in most cases, your order is prepared for shipment immediately and cannot be changed or canceled. Based on the status of your order we will attempt to assist with your request.
Note: If changes are unable to be made, we advise that you place a new order and return the original order. You may review our return options.
We ask that you allow 7 to 14 days depending on your order after your expected delivery date for delivery in order to avoid receiving duplicate orders as some packages become delayed while in transit. If you have not received or are unable to locate your package after 14 business days (LMA Premium have extended delivery time), please chat with us below.
We also recommend checking for a “Delivery Attempted” notification left by the carrier; they may be attempting to reach you to deliver your package.
Note: Funds will be held for your entire order and billed as each item is shipped. In most cases, your order is prepared for shipment immediately and cannot be changed or canceled. You may receive several shipments to complete the fulfillment of your order.
Yes! Simply add qualifying item(s) totaling $100 USD* or more to your shopping bag and Standard Shipping & handling charges will automatically be deducted for eligible orders. If you choose an Express Shipping option, you will only be charged the upgrade cost.
NOTE: Merchandise total must be $100 or more after any Rewards, offers, or promotions are applied. Shipping & Handling, taxes, gift cards, gift wrap & kits do not qualify towards the minimum purchase.
*Purchase requirements may vary by country/location etc.
Any items purchased online or by phone may or may not be returned. All threads/clothes are made to order… Once order is submitted with a complete confirmation, order is in production.
EXCLUSIONS:
Items where the sewn-in garment tag has been cut or removed. Price tags are not always included with an online purchase and are not required. Original shipping and handling fees are not refundable. Additionally, Gift Cards may not be returned or redeemed for cash.
If you received a wrong or damaged item, please contact us customerservice@lmaleavemealone.com, ASAP/at the time of delivery.
Price adjustments can be made within 14 days from the ship date of your item. Online sale price must be for the same style, color, and size as the product purchased. Products that are seller error could be appointed price adjustments depends on severity if any. Price adjustments do not apply to Limited Time Offers or promotions. The price adjustment credit will be issued to your original form of payment.
To receive a price adjustment, please have your order number, the item number for the product, and the current selling price available on www.LMAleavemealone.com and contact us via email customerservice@lmaleavemealone.com.
When an item is out of stock but we plan to have more inventory, we provide you with an option to backorder the item. When you are shopping online, you will see a message displaying an estimated ship date in green font.
Your backordered item will be shipped via Standard Delivery as soon as it becomes available. Because we ship in-stock items as soon as possible, backordered items will arrive in separate shipments. If you need to change your backordered item please chat with us info@lmaleavemealone.com.
NOTE:
The shipment dates provided at the time your order is placed are an estimate and may vary from the actual ship date. Don't worry though, if the date is pushed back over 30 days, the backorder will be canceled and you will receive a cancellation email.
Your card will be pre-authorized for the entire amount of the order including the backordered items. Once the available items ship, we will process the payment for only those items and the pre-authorization will then reflect the amount of the backordered items until they are shipped.
We will deduct the full order amount, including any backordered items, from your Gift Card balance when you place your order.
Yes, with our Standard Delivery method, orders are processed within 1-5 business days and shipped depending on order 7- 14 business days. You will receive an Order Confirmation email within that day after placing your order.
All LMA Premium line products will receive confirmation via email within 1-5 business days, order could take up 4 to 8 weeks to ship (LMA Premium are made by hand/to order on a high level of adroitness and expertise… each print has its own LMA signature- ONE OF A KIND).
If you do not receive an Order Confirmation Email, please be sure to check the email address associated with your LMA Leave Me Alone account, or check your Spam folder as your email service provider may have automatically moved it to this folder.
Yes, once your order has shipped, we will send you an email with your tracking number. To track your package, simply click on the link provided. Tracking information may not be available for the first 24 to 48 hours after you receive your Shipping Confirmation email.
If you do not receive a Shipment Confirmation Email, please check your online order history to ensure the order has shipped. If it has, please be sure to check the email address associated with your LMA Leave Me Alone account, or check your Spam folder as your email service provider may have automatically moved it to this folder. You can also track your package, once shipped, from your online order history.
Please be sure to check the email address associated with your LMA Leave Me Alone account, or check your Spam folder as your email service provider may have automatically moved it to this folder. We also recommend checking your Deleted/Trash folder as the Confirmation Email may have accidentally been deleted.
If you are still unable to locate your Confirmation Email, please contact us so that we may verify the information on your account is correct and that you have not previously opted out of receiving Confirmation Emails.
GIFT CARDS & OTHER PAYMENT OPTIONS: LMA Leave Me Alone - Gift Card
(U.S. orders only)
LMA Leave Me Alone - Merchandise Cards
LMA Leave Me Alone ACCOUNT:
The security of your personal information is important to us, so we take steps to protect you. If you’re having trouble logging into your LMAleavemealone.com account, review the tips below:
Has it been a while?
If you’ve not logged into your account in the past 12 months, it will no longer be active. You will need to create a new online account.
Uppercase or Lowercase?
Fields like Username, Email Address and Password are case sensitive and must be entered in their proper upper-case and lower-case formats.
Have you forgotten your password?
Click on the "Forgot Password" option on the Sign In page. Enter the email address you used to create your account and we will send you a link to reset your password. Our site’s requirements help you create a stronger combination of letters and numbers:
At least 8 characters
At least 1 uppercase letter (A-Z)
At least 1 lowercase letter (a-z)
At least 1 number (0-9)
Don’t repeat or use consecutive numbers or letters (like “1234” or “abcd”)
Don’t use your First or Last Name
Due to certain trademark, labeling, product content and embargo restrictions, we currently do not ship all products to all destinations. Certain products are not available for shipment to Alaska, Hawaii, U.S. Territories, Mexico, and overseas. Additionally, we can only ship items to a street address and packages shipping to Canada must travel by Standard Delivery.
We reserve the right, without prior notice, to limit the order quantity on any product and/or refuse service to any customer. We will send you a READ THE LABEL email LMALEAVEMEALONE.
You'll receive a message during Checkout, if you've placed a restricted item in your Shopping Bag. We'll prompt you to remove it or change your shipping method / address, if applicable.
Products are shipped from the United States. The MAXIMUM ORDER VALUE for a shipment outside of the United States is $2,000 USD. We reserve the right, without prior notice, to limit the order quantity on any product and/or refuse service to any customer. All orders outside of United States, contact our customer service for interest on bulk order customerservice@lmaleavemealone.com
No, PayPal can only be used as a form of payment when placing an online order.
Yes, you will not be given the option to create a PayPal account during Checkout.
Yes, you selected a spending limit when creating your PayPal account. Please refer to your PayPal account to view/change your spending limits.
No, we are only able to accept one form of payment.
Below are some of the most common reasons PayPal may decline your online purchase:
(1) There are not enough funds available on your PayPal account to cover the purchase amount. (2) The expiration date on the credit card linked to your PayPal account has expired. (3) Your billing address is within the United States and you are attempting to ship your order to an International address Connection issues between PayPal and www.lmaleavemealone.com. (4) Try re-selecting PayPal as your payment option to try again. (5) You do not have a credit/debit card linked to your PayPal account. Similar to many retailers, PayPal accounts only linked to a checking or savings account may not be used to place orders on www.lmaleavemealone.com
Care instructions are provided within the Product Description for each item. If any products require specific washing instructions, that information is provided as well.
Care instructions may also be found on the garment tag attached to the item or, in some cases, printed on the inside of the garment.
In today's world, data security breaches are unfortunately becoming all too common. LMA Leave Me Alone cares about you and your security. To further protect your personal information, we encourage you to change your passwords frequently for all of your online accounts, including www.lmaleavemealone.com.
Change your password periodically. Avoid reusing the same password for multiple websites – this is especially important for any websites where your credit card, financial or health information may be saved. Use complex characters (including letters, numbers and special characters). Avoid using words found in the dictionary. Ensure your password is not the same as your username. Always be skeptical of any company asking for sensitive information by email. LMA Leave Me Alone will never ask for your password or bank account/credit card account information through email.
We are unable to accept cash, checks, money orders or orders received by mail/fax.
